Write to us

!!! IMPORTANT !!!

Dear Customers,

During this busy back-to-school period, we would like to reassure you: our production and shipping times remain unchanged, and your orders are being dispatched within the usual deadlines.

However, our customer service team is currently under high demand, so response times may be longer than usual.

We kindly ask you to contact us only if your order has not been received within 30 days.

Order Status:

• Order shipped : your package has already been handed over to the postal service.

• Awaiting payment validation or Payment declined : the payment has not been validated and therefore the order has not been shipped.

Please note that the postal service is also experiencing a peak in activity, which may result in longer delivery times than usual. The postal stamp on the envelope always confirms the actual shipping date.

We thank you for your understanding and wish you a successful back-to-school season.

Best regards,
The Label Folies Team